How does eyko handle JDE security profile changes and what steps do customers need to take when those profiles are modified in JDE?
This FAQ explains how eyko handles JDE security profiles and what to expect when changes are made in JDE.
What does eyko import from JDE during setup
eyko imports your JDE security profiles at the time of the initial connection and sync. These profiles define which users can access specific data and how permissions are structured.
What happens if I change a JDE security profile after the initial sync
Changes in JDE are not automatically detected. If you modify an existing security profile or create a new one, eyko will not update its permissions until a new sync is run.
Why is a new sync required
eyko does not continuously poll JDE for configuration changes. A manual sync ensures that only intentional updates are applied and that the security model remains stable and predictable.
How do I update eyko to reflect my latest JDE security changes
Run a new JDE system sync from within eyko. This refreshes the security profiles and updates user permissions based on the current configuration in JDE.
What happens if I do not run a sync after changing security in JDE
Users may continue to operate with outdated permissions in eyko. Any new restrictions or access rights applied in JDE will not take effect until the sync is performed.
How often should I run a sync
Run a sync any time you change, add, or remove JDE security profiles. Routine syncing is not required unless you are actively modifying your JDE security model.
Who should perform the sync
A user with appropriate administrative privileges in eyko can perform the sync. If you are unsure whether you have the required access, contact your system administrator or eyko support.
Does syncing impact system performance
A sync recalculates security mappings but does not interrupt user activity. The process is safe to run during normal business operations.
Does syncing change data or only permissions
Data remains unchanged. The sync only updates security profiles and related permission mappings.
What if my sync does not update the permissions as expected
Contact eyko support with the details of the JDE change and the time the sync was run. In some cases, profile dependencies or metadata inconsistencies in JDE may require additional review.